Many people believe that consumer cases are only worth filing when the loss is big.
In reality, consumer law protects you even for small amounts.
Whether it’s:
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A defective mobile phone
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Wrong electricity bill
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Poor internet service
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Delayed delivery
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Faulty home appliances
You have the right to ask for:
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Refund
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Replacement
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Compensation for mental harassment
The law recognises that mental stress and inconvenience are also losses, not just money.
Common Consumer Mistakes
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Not keeping bills or invoices
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Trusting verbal promises
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Missing complaint deadlines
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Accepting poor service silently
Even a small complaint sends a strong message —
Consumers are not helpless.